Your Design Media

Service-Based Policy: When you purchase a service from us, you are paying for the time, expertise, and tools we invest to help grow your business. These services are provided directly to you, and once rendered, cannot be undone or returned.

Database Access: In many cases, our services grant you access to proprietary databases and valuable resources. Once access is granted, it cannot be revoked or reversed, as you gain direct usage of those materials.

Finality of Service: As we are committed to providing you with high-quality, personalized services, we urge you to review the scope and details of the service before purchase. By proceeding with payment, you agree to the nature of the work and understand that no refunds will be provided once access and services have been delivered.

We encourage our clients to carefully evaluate their needs and ask any necessary questions before making a purchase. If you have any concerns, please reach out to us so we can guide you through the process and ensure you are comfortable with your decision.

Customer can cancel their requested services within 12 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.